Help! If you're having problems getting this interface to work then maybe this section will be of help to you. The most frequently asked questions relate to the installation of software. The SuperCD interface is written in HTML and should be viewed through a browser. At the moment the interface only works with Internet Explorer 3 and 4 which can be installed from this CD. If you do not wish to install Microsoft's browser there is a precompiled version of the CD Interface that will run on any PC. How to Install Software To install software click on the Install button in the appropriate section of the CD. Software can be installed from nearly all of the sections of the SuperCD. An example of the install button is shown below. To Install Software. NEXT If you are using Internet Explorer a File Download Box will display on the screen similar to the one shown below. This dialog box asks you "What would you like to do with this file ?". You are given two options. Run this file from its current location OR save this program to disk. You need to click the Radio Button next to "Run this software from its current location" and then click OK. If you are using the very latest version of IE3 or IE4, you will also find you receive a security warning when you open a file. This should simply be OK'd. Because other browsers (including Netscape) do not offer the option to open (execute) a file and simply try to download it, they will not be able to use the interface correctly. In this case, either install Internet Explorer or use the executable version of the interface. Technical Support Interface In the unlikely event that you are still experiencing problems installing software from this CD, Future Publishing offers a technical support line to help you. If you wish to call the technical support line, then you should use the specially designed interface to get all the information required first so that we will be able to help you more quickly and more effectively. To Start Technical Support Interface. Fixes from recent issue of PC Plus Although the PC Plus SuperCD is thoroughly tested on a variety of machines to ensure that everything works, there are times when a program may have some problems on other systems. When this happens, we try to sort it out as fast as possible. This section has the fixes for common problems from recent discs. To view Fixes from recent issue of PC Plus. Contacting us The technical support hotline is available Monday to Friday 10:00am to 5:30pm on +44 (0)1225442244. You can fax us on +44 (0)1225 732279 or E-Mail support@futurenet.co.uk.     Contents | Top | Help